Shipping policy

US SHIPPING

DHL 2-DAY DELIVERY $10
ONCE YOUR ORDER HAS LEFT OUR WAREHOUSE, YOU WILL RECEIVE A TEXT MESSAGE OR EMAIL FROM DHL TELLING YOU YOUR SCHEDULED DELIVERY TIME

RETURNS

LOÉIL ACCEPTS RETURNS OF UNUSED, UNWORN, UNWASHED, UNALTERED, AND UNDAMAGED ITEMS WITHIN 28 DAYS OF THE ITEM'S SHIP DATE, PROVIDED THAT ALL ORIGINAL TAGS ARE ATTACHED. ITEMS MARKED 'ACCESSORIES' (MEANING JEWELRY AND BELTS AS IT'S CATEGORIZED ON) ARE NOT ELIGIBLE FOR RETURN. WE DON'T CURRENTLY OFFER AN EXCHANGE.

TO PREPARE YOUR RETURN SHIPMENT, PLEASE INCLUDE ORDER CONFIRMATION RECEIVED WITH YOUR ORDER AND SHIP TO:

C/O LOÉIL RETURNS
15627 S. BROADWAY ST. #KY34087
GARDENA, CA 90248-2210

INTERNATIONAL SHIPPING
DHL 2-DAY DELIVERY (EXCEPT RUSSIA)
ENTER YOUR ADDRESS FOR RATES AT CHECK OUT
PLEASE NOTE THAT THE RECIPIENT IS RESPONSIBLE FOR ANY ASSOCIATED DUTIES AND TAXES, AND THAT THESE FEES ARE DUE UPON DELIVERY 

CUSTOMS POLICY: IF THE RECIPIENT REFUSES DELIVERY OF THEIR ORDER DUE TO A CUSTOMS CHARGE YOUR PACKAGE WILL BE CONSIDERED ABANDONED AND DISPOSED OF BY THE DHL AND THEREFORE, YOUR ORDER IS NOT ELIGIBLE FOR A REFUND.